ChartisInsurance.com

0800 980 4313

    Benefits of the Plan
    • Cash payments upon diagnosis with the following cover options available: £25,000 Standard Cover and £50,000 Premier Cover.
    • OR £1,000 for early stage cancers which have not spread
    • 24 hour Medical Helpline
    • Care Advisory Service
    • We'll even pay your first month's premium
  • WellWoman Get a Quote (CallOut)
     
  • To ensure you receive full cover you should disclose all relevant information when completing the application.
     
    The policy documents are available in English. Hard copies can be provided on request.
  • Download Policy Summary
    Download Policy Document
    About Our Services

  • Contact Us - 0800 980 4313

Real Life - Yvonne’s Story
  • About Chartis

Frequently Asked Questions

The following FAQ answers provide a brief summary of some of the policy's benefits and endorsements. For the full policy wording please read the PDF of the Policy Document.
1. Am I eligible? Back To Top
Customers must be aged between 18 - 69, and a resident in the UK. Children are covered free.
 

2. What cancers does the Plan cover? Back To Top
7 types of female cancers being Breast, Ovarian, Cervical, Fallopian Tubes, Uterus, Vagina and Vulva.
 
The cover can be extended to men and will cover male cancers being Breast, Prostate, Penis and Testicles. Children are covered free.
 

3. What’s not covered? Back To Top
The main exclusions are:
  1. If you are diagnosed as having cancer, get medical advice, have symptoms or tests, or receive any medication or treatment for cancer within the 90 days of your cover start date.
  2. For the cancer for which you are claiming if you have been diagnosed with the same cancer before your cover starts.
  3. For any tumours which are histologically (the study of tumours and cells under the microscope) described as pre-malignant (cells that have not yet turned to cancer).
The full exclusions are shown in the Policy Document enclosed with your pack.
 

4. Do my premiums increase as I get older? Back To Top
Yes, when you move into the next five year age band, you will be notified in writing before your premium increases.
 

5. What are the benefits? Back To Top
  1. Cash payment of £25,000 on diagnosis with Standard Cover
  2. Cash payment of £50,000 on diagnosis with Premier Cover
  3. OR £1,000 for related early stage cancer which has not spread
  4. £50 hospitalisation benefit for every full day spent in hospital as the result of covered cancer
  5. 24 hour medial helpline
  6. Care advisory service
 

6. Is my payment tax-free? Back To Top
Yes. It is free from income tax, under current legislation, but may be subject to inheritance tax and other taxes.
 

7. Where does the money go if I die? Back To Top
The money will go to your legal representative.
 

8. Can I cancel my policy? / How do I cancel my policy? Back To Top
You can cancel your policy at any time. If you cancel within 30 days of receiving your policy (or within 30 days of the start date shown on your schedule if this is later) you will be entitled to a full refund of that premium as long as no claim has been made in that period. We will provide the refund to you within 30 days from the date we receive your notice of cancellation.
 
If you cancel after the 30 day period there will be no refund of premium on a monthly paid contract. If you paid an annual premium a proportionate amount of your premium will be refunded on cancellation after 30 days, as long as no claim has been made.
 
You can cancel your policy by phone on 020 8662 8195 or in writing to: Chartis Direct, 96 George Street, Croydon CR9 1BU.
 

9. You mention a counselling service in your advert Back To Top
The WellWoman Plan also includes the WellWoman Advisory Care Service which gives you access to specialist cancer nurses for advice and counselling for an unlimited time after your diagnosis.
 

10. Will I need to take a medical? Back To Top
No medical is required to take advantage of the plan.
 

11. What are your opening hours / phone numbers? Back To Top
020 8662 8108 Claims helpline 8.30am to 5.30pm Monday to Friday 020 8662 8195
Customer helpline 8.30am to 5.30pm Monday to Friday.
 

12. How do I make a claim? Back To Top
You can notify us of a claim either by phone on 020 8662 8108 or in writing to: Chartis Direct, 96 George Street, Croydon CR9 1BU.

Click here to download the claim forms.
 

13 When will I get my free gift? Back To Top
Your free gift will be sent within 28 days of your first premium payment being received.
 

14. Am I covered if I smoke? Back To Top
Yes.
 

15. Am I covered during pregnancy? Back To Top
Yes
 

16. Up to what age am I covered? Will I need to take a medical? Back To Top
Provided you continue to pay the premiums, your cover can continue until the premium due date following your 75th birthday.